Cookie Policy

Last updated: September 2026

This English version is provided for convenience; the Spanish version prevails. Leer en español

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet or mobile phone) when you visit a website. They let the site remember your actions and preferences for a period of time.

2. Which Cookies Do We Use?

Strictly Necessary Cookies

These are essential for the site to work. Without them, some parts of the site would not work properly.

CookiePurposeDuration
access_tokenKeep you signed in30 minutes - 15 days
selectedBusinessIdRemember the selected business (admin)Session
cookie_consentRemember whether you accepted or rejected cookies, on fidelip.com and its subdomains1 year
fidelip_attrRemember the ad or campaign you arrived from (gclid, fbclid, UTM), to link it to your sign-up if you create an account. It is not shared with third parties from the browser.90 days

Functionality Cookies

These let us remember your preferences and personalize your experience.

CookiePurposeDuration
themeTheme preference (light/dark)1 year

Analytics Cookies

We use analytics tools to understand how users interact with our site and to improve the experience:

ServicePurposeMore information
Google AnalyticsAnalysis of traffic and user behaviorGoogle's policy

Advertising Cookies

These only load if you accept cookies. They tell us which ads lead to sign-ups and let us show Fidelip ads to people who have already visited the site:

ServicePurposeMore information
Google AdsConversion measurement and remarketingHow Google uses advertising cookies
Meta Pixel (_fbp, _fbc)Conversion measurement and remarketing on Facebook and InstagramMeta's cookie policy

Third-Party Cookies

We use third-party services that may set their own cookies:

ServicePurposeMore information
StripeSecure payment processingStripe's policy

3. How Can You Control Cookies?

You can control and delete cookies through your browser settings:

Note: Disabling certain cookies may affect how the site works.

4. Local Storage (LocalStorage)

In addition to cookies, we use the browser's local storage to:

  • Keep your session active
  • Save app preferences
  • Improve performance by storing temporary data

Local storage works much like cookies, but it stays on your device until you delete it manually or clear your browser data.

5. Updates to this Policy

We may update this policy from time to time. Changes will be posted on this page with a new update date.

6. Contact

If you have questions about our cookie policy:

7. More Information

To learn how we handle your personal data, see our Privacy Notice.

DESARROLLO Y SOLUCIONES DE SOFTWARE
Av. Lateral Vía Atlixcáyotl 5210
Col. Emiliano Zapata, San Andrés Cholula, Puebla
C.P. 72810, Mexico