Fidelip pricing
Two plans with published prices and one built for you. 10-day free trial, no contract, and each country pays in its own currency.
Plans in United States
Surveys
Listen to your customers and improve your service
$19a month per business
or $190 a year · two months free
- 1 active survey + kiosk mode
- 10,000 responses per month
- 5 staff accounts and up to 50 kiosk accounts per location
- NPS, CSAT, star and emoji surveys
- Kiosk mode with a PIN per staff member
- QR code and direct link for customers
- Results and trends dashboard
- Export responses to CSV
- Custom theme and branding
Surveys + Loyalty
Everything you need to build loyalty, measure and grow
$49a month per location
or $490 a year · two months free
- 1 location and 1 card included
- Up to 10,000 registered customers per business
- 5 staff accounts and up to 50 kiosk accounts per location
- Stamp, points and membership programs
- Cards for Apple Wallet and Google Wallet
- Push notifications (plus a nearby alert on iPhone)
- Reward validation by your team
- Full brand customization
- Everything in Surveys included
- Advanced analytics dashboard
- Export to CSV and PDF
- Staff and location management
Enterprise
For chains and franchises
Custom
Priced for your needs
- Unlimited customers
- Multi-location + API
- Priority support
- Everything in Surveys + Loyalty
- API key to read survey results and loyalty metrics
- Balance by location: issued and redeemed
- Custom integration with your point of sale (POS) or business software (ERP), quoted as a project
- Analytics and segmentation by product (SKU), with your POS integration
- Priority support and guided onboarding
Prices in USD, before sales tax. Sales tax is added where it applies. Starting with surveys only? Whenever you want the loyalty card, switch to Surveys + Loyalty from your dashboard, and your surveys and responses stay right where they are.
What you can add
| Item | Monthly | Annual |
|---|---|---|
| Extra location | $19 | $190 |
| Extra card | $19 | $190 |
| Extra active survey | $9 | $90 |
| 10,000 more responses a month | $9 | $90 |
Locations and cards are added to the Surveys + Loyalty plan. Surveys and responses, to any plan with surveys, without changing plans.
Prices in other countries
You can open an account in United States, Canada, Mexico, and Spain. The price is your business's country's, in its currency.
Canada · CAD
Prices in CAD, final price.
| Item | Monthly | Annual |
|---|---|---|
| Surveys | $25 CAD | $250 CAD |
| Surveys + Loyalty · location | $65 CAD | $650 CAD |
| Extra location | $25 CAD | $250 CAD |
| Extra card | $25 CAD | $250 CAD |
| Extra active survey | $12 CAD | $120 CAD |
| 10,000 more responses a month | $12 CAD | $120 CAD |
Mexico · MXN
Prices in MXN, VAT (IVA) included.
| Item | Monthly | Annual |
|---|---|---|
| Surveys | $299 MXN | $2,990 MXN |
| Surveys + Loyalty · location | $799 MXN | $7,990 MXN |
| Extra location | $299 MXN | $2,990 MXN |
| Extra card | $299 MXN | $2,990 MXN |
| Extra active survey | $100 MXN | $1,000 MXN |
| 10,000 more responses a month | $100 MXN | $1,000 MXN |
Spain · EUR
Prices in EUR, final price (no VAT added).
| Item | Monthly | Annual |
|---|---|---|
| Surveys | 16 € | 160 € |
| Surveys + Loyalty · location | 39 € | 390 € |
| Extra location | 16 € | 160 € |
| Extra card | 16 € | 160 € |
| Extra active survey | 7 € | 70 € |
| 10,000 more responses a month | 7 € | 70 € |
How the 10-day free trial works
- 1
Create your account and your card
Pick the plan and design your card or survey. No payment card needed.
- 2
Your first customer gives you 10 more days
When your first customer signs up, your trial runs 10 more days from that day.
- 3
Add your card to keep going
Before the trial ends you add it in your dashboard, and the plan is billed every month or every year. If you don't, your account pauses and nothing is charged.
Start with 10 days free
Design your card first; no payment card to start.
Which card suits your business? See it by type of business