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Loyalty and surveys for your business

More repeat visits.
Better reviews.
No app for your customers.

It lives in Apple Wallet and Google Wallet. Your customer adds it in two taps and downloads nothing; your team adds stamps by scanning their QR code with the Fidelip Staff app.

Only need surveys? Surveys plan, $19/month

Add to Apple WalletAdd to Google Wallet
Bistro 702
Stamps
7
Bistro 702 stamp card: 7 of 10 earned
Name
Lucía M.
ID
100042
QR code: https://fidelip.com/signupPowered by Fidelip.com

Three ways to bring them back. One wallet.

Stamps for the bakery, points for the restaurant, perks for the club. The card looks the same on your customer’s phone as it does here: these are real cards, not mockups.

Tacos Beyrut
Stamps
3
Tacos Beyrut stamp card: 3 of 10 earned
Name
Andrea R.
ID
100117
QR code: https://fidelip.com/signupPowered by Fidelip.com
Stamps

Collect ten stamps and the eleventh visit is free. Taquerías, bakeries, coffee shops.

Casa Mole
Points
1850
Casa Mole points card
Name
Carlos M.
ID
100023
QR code: https://fidelip.com/signupPowered by Fidelip.com
Points

Every dollar counts. Customers choose when to redeem, and for what.

Club Jacaranda
Status
VIP 20%
Club Jacaranda membership card
Name
Roberto L.
ID
100008
QR code: https://fidelip.com/signupPowered by Fidelip.com
Membership

A permanent benefit: 20% off for life, two for the price of one on Tuesdays, VIP access.

The artwork fills in as it’s earned.

An empty stamp shows the same pastry as a pencil outline. It fills with color when earned, and the customer’s card updates itself in their wallet: nobody opens or downloads anything.

Bistro 702 card with 0 of 10 stamps
0 of 10
Bistro 702 card with 4 of 10 stamps
4 of 10
Bistro 702 card with 7 of 10 stamps
7 of 10
Bistro 702 card with 10 of 10 stamps
10 of 10, ready to redeem

From idea to first stamp in one afternoon.

No integration to wait for and no hardware to buy. If you have a phone at the counter, you already have everything you need.

01

Design your card

Choose stamps, points or membership. Upload your logo, pick your colors and publish. No designer, no code.

02

Share your QR code

Print it for the counter or show it on a screen. Your customer scans it and the card lands in their Apple Wallet or Google Wallet.

03

Your team scans and adds

With the Fidelip Staff app for iOS and Android, your staff scans the customer’s QR code and adds the stamp or the points. Every transaction is signed with who made it.

04

Measure and bring them back

Surveys, tiers, wallet notifications and reports. The dashboard tells you who stopped coming before you notice it yourself.

Your card, in your colors.

These are the dashboard’s own controls. Play with them and see what your customer will see in their digital wallet.

Main color#ffffff

Background of the card’s header and footer.

Label color#111111

The small text: STAMPS, NAME, ID.

Text color
Bistro 702
Stamps
7
Bistro 702 stamp card: 7 of 10 earned
Name
Lucía M.
ID
100042
QR code: https://fidelip.com/signupPowered by Fidelip.com
Live preview
NPSKiosk mode

How likely are you to recommend us?

Detractors
0-6
Passives
7-8
Promoters
9-10
Not at all likelyExtremely likely
Surveys

Hear it before it reaches Google.

A complaint made at the table can be fixed. One written in a review can’t. Ask right after the service, on a tablet at your location or with a QR code on the table.

Kiosk mode
A tablet at your location and a PIN for each staff member. Every response is tied to whoever served the customer, with up to 50 kiosk accounts per location.
Fifteen question types
NPS (Net Promoter Score: would you recommend us?), CSAT (customer satisfaction score), stars, faces, thumbs, multiple choice, ranking, matrix, photo and free text. With conditional logic: the next question depends on the previous answer.
Instant alerts
A low rating raises an alert and can trigger an automatic apology email before the customer gets to Google.
Stamps for answering
If you want, answering the survey adds to the customer’s card. It’s logged as one more transaction in their history.
Start with surveysSurveys plan: $19/month · 10-day free trial · no card

Surveys are also included in Surveys + Loyalty.

This is the product. No mockups.

Fidelip dashboard: Dashboard
Customers, stamps added, redemptions and activity by day. Filter by location and by period.
AI assistant

Just ask your AI assistant

Connect Claude, ChatGPT or another assistant to your account and tell it what you want in your own words: it creates the card, changes colors and rewards, builds surveys and edits your page.

Cards and rewards
Stamps or points, your logo and colors, the stamp icon, rewards and tiers.
Surveys and your page
Surveys from templates, the sign-up page and its form.
Your numbers
New customers, visits and redemptions, whenever you ask.
You decide
View only, or make changes too. It can't delete your cards or your customers, and never sees their names, emails or phone numbers.
Start 10-day free trial
Everything it can do

Create an 8-stamp card: a free coffee when it's full. Use my brand's orange.

  • Fidelip · Create a card
  • Fidelip · Set card design

Done: your 8-stamp card is ready in your orange, with the free coffee as the reward.

Nube Café
Stamps
5
Nube Café stamp card: 5 of 8 earned
Name
Sofía R.
ID
100231
QR code: https://fidelip.com/signupPowered by Fidelip.com
  • 8-stamp card
  • Free coffee · 8 stamps
Pricing

Invest in what drives results.

10-day free trial. No contracts. Cancel anytime.

Monthly
AnnualSave 2 months

Surveys

Listen to your customers and improve your service

From$19USD
/ month per business, plus sales tax
1 active survey + kiosk mode
10,000 responses per month
5 staff accounts and up to 50 kiosk accounts per location
Start with surveys

10 days free, plus 10 more with your first customer · no card · cancel anytime

Everything included:

NPS, CSAT, star and emoji surveys
Kiosk mode with a PIN per staff member
QR code and direct link for customers
Results and trends dashboard
Export responses to CSV
Custom theme and branding
Recommended

Surveys + Loyalty

Everything you need to build loyalty, measure and grow

From$49USD
/ month, plus sales tax
1 location and 1 card included
5 staff accounts and up to 50 kiosk accounts per location
Up to 10,000 registered customers per business
Start 10-day free trial

10 days free, plus 10 more with your first customer · no card · cancel anytime

Everything included:

Stamp, points and membership programs
Cards for Apple Wallet and Google Wallet
Push notifications (plus a nearby alert on iPhone)
Reward validation by your team
Full brand customization
Everything in Surveys included
Advanced analytics dashboard
Export to CSV and PDF
Staff and location management

Enterprise

For chains and franchises

Custom
Priced for your needs
Unlimited customers
Multi-location + API
Priority support
Talk to sales

Everything included:

Everything in Surveys + Loyalty
API key to read survey results and loyalty metrics
Balance by location: issued and redeemed
Custom integration with your point of sale (POS) or business software (ERP), quoted as a project
Analytics and segmentation by product (SKU), with your POS integration
Priority support and guided onboarding

Starting with surveys only? Whenever you want the loyalty card, switch to Surveys + Loyalty from your dashboard, and your surveys and responses stay right where they are.

Prices in USD, before sales tax. Sales tax is added where it applies. No card is needed to start, and nothing is charged during the 10-day trial. When your first customer signs up, your trial runs 10 more days from that day. To keep going, you add a card when it ends and the plan you chose is billed every month or every year; if you don’t, your account pauses and nothing is charged.

On Surveys + Loyalty only, each additional one:

Additional location: $19/month
Additional card: $19/month

Frequently asked questions.

General
Loyalty
Surveys
Plans and payments

Don’t see your question? Message us on WhatsApp and a real person will answer, not a bot.

Don’t leave the next visit to chance.

Build your card today and share it at the counter tomorrow. If it doesn’t work for you, just cancel.

10 days free, plus 10 more with your first customer · no card · cancel anytime

Only need surveys? Start here