More repeat visits.
Better reviews.
No app for your customers.
It lives in Apple Wallet and Google Wallet. Your customer adds it in two taps and downloads nothing; your team adds stamps by scanning their QR code with the Fidelip Staff app.
Only need surveys? Surveys plan, $19/month
Powered by Fidelip.comThree ways to bring them back. One wallet.
Stamps for the bakery, points for the restaurant, perks for the club. The card looks the same on your customer’s phone as it does here: these are real cards, not mockups.
Powered by Fidelip.comCollect ten, the eleventh is on the house. Taquerías, bakeries, coffee shops.
Powered by Fidelip.comEvery dollar counts. Customers choose when to redeem, and for what.
Powered by Fidelip.comA permanent perk: 20% off for life, 2-for-1 Tuesdays, VIP access.
The artwork fills in as it’s earned.
An empty stamp is the same pastry, in pencil. It colors in when earned, and the customer’s card updates itself in their wallet: nobody opens anything, nobody downloads anything.
From idea to first stamp in one afternoon.
No integration to wait for and no hardware to buy. If you have a phone at the counter, you already have everything you need.
Design your card
Choose stamps, points or membership. Upload your logo, pick your colors and publish. No designer, no code.
Share your QR code
Print it for the counter or show it on a screen. Your customer scans it and the card lands in their Apple Wallet or Google Wallet.
Your team scans and adds
With the Fidelip Staff app for iOS and Android, your staff scans the customer’s QR code and adds the stamp or the points. Every transaction is signed with who made it.
Measure and bring them back
Surveys, tiers, wallet notifications and reports. The dashboard tells you who stopped coming before you notice it yourself.
Your card, in your colors.
These are the dashboard’s own controls. Play with them and see what your customer will see in their digital wallet.
Background of the card’s header and footer.
The small text: STAMPS, NAME, ID.
Powered by Fidelip.comHow likely are you to recommend us?
- Detractors
- 0-6
- Passives
- 7-8
- Promoters
- 9-10
Hear it before Google does.
A complaint made at the table can be fixed. One written in a review can’t. Ask right after the service, on a tablet at your location or with a QR code on the table.
- Kiosk mode
- A tablet at your location and a PIN for each staff member. Every response is tied to whoever served the customer, with up to 50 kiosk accounts per location.
- Fifteen question types
- NPS, CSAT, stars, faces, thumbs, multiple choice, ranking, matrix, photo and free text. With conditional logic: the next question depends on the previous answer.
- Instant alerts
- A low rating raises an alert and can trigger an automatic apology email before the customer gets to Google.
- Stamps for answering
- If you want, answering the survey adds to the customer’s card. It’s logged as one more transaction in their history.
Surveys are also included in Surveys + Loyalty.
This is the product. No mockups.
Real screenshots of the dashboard and the staff app, captured in Spanish.
Invest in what drives results.
10-day free trial. No contracts. Cancel anytime.
Surveys
Listen to your customers and improve your service
10-day free trial · cancel anytime
Everything included:
Surveys + Loyalty
Everything you need to build loyalty, measure and grow
10-day free trial · cancel anytime
Everything included:
Enterprise
For chains, franchises and POS/ERP integrations
Everything included:
Starting with surveys only? Whenever you want the loyalty card, switch to Surveys + Loyalty from your dashboard, and your surveys and responses stay right where they are.
Prices in USD, plus sales tax. We ask for a card when you create your account, and nothing is charged during the 10-day trial; after that, the plan you chose is billed every month or every year. If you cancel before the trial ends, you pay nothing.
Frequently asked questions.
Don’t see your question? Message us on WhatsApp and a real person will answer, not a bot.
Don’t leave the next visit to luck.
Build your card today and share it at the counter tomorrow. If it doesn’t work for you, just cancel.
10-day free trial · no charge during the trial · cancel anytime
Only need surveys? Start here